Powering Critical National Infrastructure

From 999 emergency calls to 111 non-emergency enquiries,
we help national NHS operations scale securely, triage smartly, and deliver care faster.

Resilience at Scale

When lives are on the line, there’s no room for downtime. 999 and 111 services need infrastructure that’s highly scalable, highly resilient, and built to adapt in real time.

We support mission-critical NHS services with cloud-first communication platforms that scale instantly, maintain 99.999% availability, and deliver uninterrupted service under pressure.

Smart Load Balancing

Reliable load balancing ensures effective care. Our intelligent call routing platform supports national 999 and 111 services, reducing both expected and unexpected demand peaks.

From deflecting non-emergency calls through self-service to prioritising the most critical cases, we drive smart resource allocation and load balancing for cost-effective care.

Intelligent Dashboards

Commissioners need accurate-to-the-second data. Our platform integrates with NHS systems and electronic patient records to bring data into real-time and historical dashboards.

Real-time dashboards allow for analysis of symptom frequencies and peak call volumes, letting organizations track health at scale and predict service demand.

Managing Winter Pressures

We combine resilient services with comprehensive reporting to help health organizations better manage elevated demand – from the pressures of winter to potential pandemics.

Our solutions help commissioners proactively identify outbreaks and coordinate resources to handle the unexpected.

Trusted for Critical National Services

We’ve worked with emergency services and healthcare providers across the UK for more than 20 years. Every emergency 999 call in the UK is already routed through our storm cloud platform, and together, we can deepen that transformation.

We’ll help you build reliable, scalable, and intelligent solutions, resilient at national scale.

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