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Content Guru and NHS England, London Region Shortlisted for the 2025 HSJ Partnership Awards
Content Guru and NHS England, London Region are delighted to announce they have been shortlisted for Best Technology Partnership of the Year at the HSJ Partnership Awards, recognizing an outstanding dedication to improving healthcare and effective collaboration with the NHS.
Content Guru and NHS England, London Region Receive “Highly Commended” for Healthcare Sector Project of the Year at 2024 UK IT Industry Awards
The recognition highlights the success of the NHS 111 Patient Relationship Manager (PRM), a cutting-edge, cloud-based platform integrated with the national 111 telephony service. This solution, handling over 3 million calls annually, exemplifies the power of innovation in driving efficiency and improving care delivery across London’s Urgent and Emergency Care (UEC) services.
UK Police Forces Utilize Content Guru’s storm® Emergency Services Platform to Set the Standard in Latest Police 999 Performance Report
Following multiple customer wins and new projects with existing customers throughout the past year, Content Guru’s storm Emergency Services Platform (ESP) is supporting an accelerating volume of critical interactions.
Content Guru Achieves FedRAMP “In Process” Designation at the High Impact Level
Content Guru, one of the world’s largest vendors of cloud contact center and Customer Experience (CX) technology, has today announced it has received the United States Federal Risk and Authorization Management Program’s (FedRAMP) In Process designation at the High Impact Level for its storm® cloud contact center solution.
Content Guru Team “Wear it Pink” for Breast Cancer
Content Guru team members recently showed their support for Breast Cancer Now’s Breast Cancer Awareness “Wear it Pink” Day at Radius Court.
Content Guru and Sheffield City Council Recognized at Computing’s Digital Technology Leaders Awards 2023
Content Guru and Sheffield City Council have together been shortlisted for the ‘Best Innovation in Customer Service’ category at the European Contact Centre & Customer Service Awards (ECCCSAs) 2023.
New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens
In the first half of 2023, Content Guru increased the number of councils in its customer base to cover an additional 2.5 million UK citizens, a growth of over 70%.
Content Guru Team “Wear it Green” For Mental Health Awareness Week
Content Guru team members recently showed their support and raised money for the Mental Health Foundation’s “Wear it Green” day
Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration
Content Guru has announced the integration of the sentiment analysis software Jabra Engage AI into its storm® platform.
Content Guru and HUC Win Big at IT Europa Channel Awards 2022
Content Guru and its key development partner in the healthcare space, HUC, an NHS service provider specializing in Integrated Urgent Care, have won Crisis Management of the Year at the IT Europa Channel Awards for their work to provide accessible healthcare.
HUC Triumphs at HSJ Awards Using storm® Cloud Solution
Content Guru’s joint work with key development partner HUC, an NHS service provider specializing in Integrated Urgent Care, was heralded at the Health Service Journal (HSJ) Awards 2021 for their introduction of a Virtual Waiting Room.
Content Guru Wins Queen’s Award for Innovation
Content Guru has been awarded a Queen’s Award for Enterprise for its storm® CONTACT™ cloud contact center product.