The Single Point of Access
A Front Door for Healthcare
Streamline access to healthcare for patients and clinicians, through our Single Point of Access.
A Single Point of Access for Healthcare
Across the NHS, patients interact with multiple care settings, but moving between them is often challenging. A Single Point of Access will bring together healthcare services and data into a centralised, interface
By automatically routing patients to the right service based on need, urgency, and availability, healthcare organizations can reduce pressure on frontline staff and eliminate duplication of effort.
Joined-Up Services, Reduced Duplication
Disjointed systems and siloed data leads to delays, repetition, and frustration. A Single Point of Access would allow clinicians and administrators across the NHS to coordinate care through shared workflows, task queues, and contact histories.
This reduces wasted time, improves communication, and ensures that every patient interaction contributes to a connected, consistent care journey.
Real-Time Visibility
A Single Point of Access unifies EHRs, operational systems, and third-party platforms, enabling real-time data sharing between services. From community trusts to A&Es, care providers can see the latest patient information at the point of need.
This ensures decisions are informed, duplications are avoided, and trends can be tracked in real-time to coordinate effective response.
Elevate Patient Experiences
Patients often don’t know which service to call, or end up waiting in the wrong queue. A Single Point of Access simplifies the journey with clear pathways, efficient routing, and consistent support across channels.
This reduces delays, lowers call abandonment rates, and helps patients access the care they need without repeat contact.
Discover the Single Point of Access
From data orchestration to IT integrations, we support NHS organizations in delivering Single Point of Access care across entire regions. Get in touch to speak to our healthcare team.